th77 Privacy Policy — How We Handle Your Personal Information

When you register for a th77 account, we collect the personal information you provide directly to us. This includes your full name, date of birth, Philippine mobile number, email address, and any government-issued identification documents submitted during the identity verification process. We collect this information because it is required to create a verified account, comply with applicable Philippine regulations, and ensure that only eligible players access our platform.

When you use the platform — whether placing bets, making deposits, or navigating the site — we also collect certain technical and usage data automatically. This includes your IP address, device type, browser version, operating system, pages visited, session duration, and in-app actions. This data helps us maintain platform security, detect unusual activity, and improve the overall experience for players in the Philippines.

If you contact our support team, we retain records of those communications, including the content of your messages and any attachments you send. This allows us to track the resolution of your queries and improve our service quality over time. We do not collect any data beyond what is reasonably necessary for the purposes described in this Privacy Policy.

• Registration details: name, date of birth, mobile number, email
• Identity documents submitted for verification
• Technical data: IP address, device, browser, session activity
• Transaction records: deposits, withdrawals, bet history
• Support communications and correspondence

th77 uses the personal data we collect to operate and deliver our online gaming services to players in the Philippines. Your registration details are used to create and manage your account, verify your identity, process deposits and withdrawals in Philippine pesos, and communicate important account-related updates to you. Without this data, we would not be able to provide you with a safe and compliant gaming experience.

We also use your data to fulfil our legal and regulatory obligations. This includes verifying that you meet the minimum age requirement of 21 years old, checking that you are not on any self-exclusion or gaming exclusion list, and complying with anti-money laundering requirements applicable to online gaming operators in the Philippines. These checks are a mandatory part of operating a responsible gaming platform.

Technical and usage data is used to monitor platform performance, identify and resolve technical issues, and protect the security of all accounts. We analyse aggregated, anonymised usage patterns to understand how players interact with our platform and to make informed decisions about new features and improvements. We do not use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without human review.

From time to time, we may use your contact details to send you information about promotions, new features, or platform updates that may be relevant to you. You can opt out of marketing communications at any time by contacting our support team or updating your notification preferences in your account settings.

• Account creation, management, and identity verification
• Processing transactions in Philippine pesos (PHP)
• Regulatory compliance and responsible gaming checks
• Platform security monitoring and fraud prevention
• Service improvement based on anonymised usage data
• Optional marketing communications (opt-out available)

th77 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We only share your data with third parties where it is strictly necessary to deliver our services, comply with legal obligations, or protect the security of our platform and its users.

We work with a limited number of trusted service providers who assist us in operating the platform. These include payment processors who handle your deposits and withdrawals in Philippine pesos, identity verification providers who assist with document checks, and technology partners who support our platform infrastructure. All third-party service providers are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared.

We may also disclose your personal data to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so. This includes situations where we are responding to a valid legal request, investigating suspected fraud or money laundering, or fulfilling our obligations under applicable Philippine gaming regulations. In all such cases, we disclose only the minimum amount of data necessary to satisfy the legal requirement.

• Payment processors — for deposit and withdrawal handling
• Identity verification providers — for KYC compliance
• Platform infrastructure and technology partners
• Philippine regulatory and law enforcement authorities (when legally required)

Protecting your personal data is a core responsibility that th77 takes seriously. We implement industry-standard technical and organisational security measures to safeguard your information against unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account data is stored in encrypted form on our servers.

Access to personal data within our organisation is strictly limited to staff members who need it to perform their job functions. All personnel with access to personal data are trained on data protection obligations and are bound by confidentiality agreements. We conduct regular internal reviews of our security practices to ensure they remain effective and up to date with current standards.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable data protection laws. We encourage you to use a strong, unique password for your th77 account and to keep your login credentials confidential at all times.

• Encryption of data in transit and at rest
• Strict internal access controls and staff training
• Regular security reviews and vulnerability assessments
• Breach notification procedures in line with Philippine law

As a user of th77 based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. These rights include the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information in your account.

You also have the right to request the deletion of your personal data in certain circumstances — for example, if the data is no longer necessary for the purpose for which it was collected, or if you withdraw your consent and there is no other legal basis for processing. Please note that some data may need to be retained for a period of time to comply with our legal and regulatory obligations, even after your account is closed.

If you wish to exercise any of your data rights, please contact our support team with your request. We will respond within a reasonable timeframe and in accordance with applicable Philippine data protection law. You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

• Right to be informed about data collection and use
• Right to access your personal data held by th77
• Right to correct inaccurate or incomplete data
• Right to request deletion (subject to legal retention requirements)
• Right to lodge a complaint with the National Privacy Commission

th77 uses cookies and similar tracking technologies to make our platform function correctly and to improve your experience as a user. Cookies are small text files stored on your device when you visit our site. We use strictly necessary cookies to keep you logged in, remember your preferences, and ensure the platform operates as expected. These cookies cannot be disabled without affecting core platform functionality.

We also use analytical cookies to understand how players navigate our platform — for example, which pages are visited most frequently and where users encounter difficulties. This data is collected in aggregated, anonymised form and is used solely to improve the platform experience. We do not use third-party advertising cookies or share cookie data with external advertising networks.

You can manage your cookie preferences through your browser settings at any time. Most browsers allow you to block or delete cookies, though doing so may affect your ability to use certain features of the th77 platform. For more information on managing cookies, please refer to the help documentation for your specific browser.

th77 may update this Privacy Policy from time to time to reflect changes in our services, applicable Philippine data protection laws, or our internal data handling practices. When we make material changes, we will notify registered users via the contact details on their account and update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your personal data.

Your continued use of the th77 platform after any changes to this Privacy Policy take effect constitutes your acknowledgement of the updated policy. If you have any questions about this Privacy Policy or how we handle your personal data, please contact our support team at [email protected] and we will be happy to assist you.